At Risk is Key, we strive to deliver your "Risk-Taker" essentials as quickly and safely as possible. Below are the details of our shipping policy to ensure a transparent shopping experience.

1. Processing Time

All orders are processed within 2–3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders (such as during product launches or sales), shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Note: Delivery delays can occasionally occur due to carrier issues or high-demand seasons.

3. Domestic & International Shipping

We currently ship to addresses within the United States and select international locations.

• International Orders: Shipping costs and delivery timelines for international orders are calculated at checkout based on the destination. Please note that international shipments may be subject to import taxes, duties, and customs fees, which are the responsibility of the recipient.

4. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

5. In-Store Collection

For customers located near our physical fulfillment centers, we offer In-Store Collection.

• Items are typically available for pickup within 1–7 business days.

• You will receive an email notification when your order is ready for collection.

6. Customs, Duties, and Taxes

Risk is Key is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

7. Damages

If you receive your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. You may also contact our support team at 1-512-537-4631 for assistance in the process.

8. Contact Us

If you have any questions about your shipment or this policy, please reach out to us:

• Phone: 1-512-537-4631

• Email: orders@theriskiskey.com